Integrated ID Systems, Inc. offers a variety of warranty and support services.

On-line support is offered at NO CHARGE after warranty expires to active customers. On-line support is also available to everyone else but there may be a charge for services depending on the nature of the request. You will be notified if a charge is involved in your request prior to support being offered.

Download Driver & Firmware Updates

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Please give a brief description of the issues you are having:

Please Choose one of the
following options for your
support type:
ID SoftwareID Printer

Please indicate which version of the software you need assistance with:
EPI 5.5EPI 6.0ASURE ID Product

Please indicate which hardware product you need assistance with:
C30C50DTC400DTC550DTC1000DTC1250eDTC4250eDTC4500eHDP5000 (2008)HDP5000 (2013)HDP8500Other

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