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Maintenance & Repair

Integrated ID Services

At Integrated ID Systems, Inc., we understand that the security and efficiency of your business are of paramount importance. That's why we provide top-of-the-line maintenance and repair services for the secure ID printing systems you purchase from us. Our comprehensive service solutions ensure that your business remains protected, your workflow stays efficient, and your investment in secure ID printing technology remains profitable.

Maintenance Services

IIDS offers a range of maintenance services to ensure the optimal performance and longevity of secure ID card printers:


IIDS provides thorough cleaning services to remove dust, debris, and contaminants that can affect print quality and cause printer malfunctions.


IIDS assists in the configuration of printer settings, ensuring that customers achieve the desired print quality, speed, and efficiency.

Preventative Maintenance

IIDS offers scheduled preventative maintenance services to identify and address potential issues before they escalate, minimizing printer downtime and reducing the risk of costly repairs.


IIDS optimizes printer performance by adjusting various parameters, such as print head pressure, temperature settings, & ribbon tension, to ensure consistent & high-quality prints.

Repair Services

IIDS provides expert repair services for secure ID card printers, addressing a wide range of issues:


IIDS technicians diagnose printer issues, identifying the root cause and determining the most appropriate repair solution.

Parts Replacement

IIDS sources and replaces faulty components, such as print heads, rollers, and motors, ensuring that printers are restored to full functionality.

Firmware Updates

IIDS updates printer firmware as needed, resolving any software-related issues and ensuring compatibility with the latest card design software and operating systems.

Warranty Repairs

IIDS facilitates warranty repairs for printers covered by manufacturer warranties, coordinating with manufacturers and handling the repair process on the customer's behalf.

Value Proposition for Customers

Customers who choose to partner with IIDS for their secure ID card printer maintenance and repair needs can expect:


IIDS technicians possess in-depth knowledge of secure ID card printers from leading manufacturers, ensuring that customers receive expert advice and high-quality services.

Cost Savings

Regular maintenance and timely repairs can extend the life of secure ID card printers, reducing the need for costly replacements and improving the return on investment.

Integrated ID Systems offers comprehensive maintenance and repair services for secure ID card printers from industry-leading manufacturers such as HID Fargo, Kanematsu, Zebra Technologies, and RTAI. By providing expert cleaning, configuring, tuning, and troubleshooting services, IIDS ensures that customers’ printers perform at their best, delivering consistent, high-quality, and secure ID cards. The value proposition for customers includes expertise, convenience, cost savings, and peace of mind, making IIDS an ideal partner for organizations seeking to maintain and repair their secure ID card printers.

Contact us today at 800-729-3722 to learn more about this great service offering or to schedule an appointment to discuss your needs.

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