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Integrated ID Systems offers service and support by Certified Support Technicians from Monday-Friday, 8 AM – 5 PM EST.
Have questions? Call us! at 800-729-3722
Please fill out all fields in the Technical Support Request Form on the right side and submit. The request will be sent via e-mail to our Support team who will call you back as soon as possible.
Between 8:00 AM and 5:00 PM EST, Monday through Friday, please call (704) 536-4995, Extension 106. Your call will be immediately directed to a member of our support team. If all lines are busy, please leave a detailed message (including your name and phone number) and our support team will return your call as soon as possible. Alternatively, you may also make a service request online by completing the form on this page.
In case of a technical emergency, please call (704) 560-5228 and leave a detailed message. You will be phoned by our on-call support team as soon as they are available to help you. Please note, you will be charged for this call.