If you have been requested to ship your printer back to either Integrated ID Systems or HID Global, please send the printer to the appropriate address below and fill out and submit the form below before shipping. Note: Be sure to include the RMA on the shipping label.
Integrated ID Systems, Inc. 1150-E Crews Road Matthews, NC 28105 (800) 729-28105
HID Global Corporation 611 Center Ridge Drive Austin, TX 78753 Attn: 02936320-50-Non-warranty repair