Technical Support

Technical Support is an important key to your ongoing success.  Integrated ID Systems, Inc. understands the daily challenges facing business today, not to mention the endless effort it takes to stay on top of changing technology.  We have a wealth of knowledge regarding all facets of the identification industry, along with its corresponding products, thereby providing you with viable solutions. Your time is valuable, so consider early on connecting with one of our technical support representatives. With this in mind, tap into our resources, so you can keep moving forward. Complete the form below, email us at support@integratedid.com , or call 800-729-3722.

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As a result of over 28 years of experience, along with our certified technical staff, we offer top level Technical Support Services.  We specialize in Software, such as, EPI Suite, AsureID and EasyLobby.  We fully support the following Printer Lines, HID Fargo, Swift Color and Zebra.  Hence, providing solutions to popular related topics, like card designs, database imports, card printers, cameras to name a few.

In addition, we provide guidance or full service support for Installation & Training on all Software and Printer Products we sell.  Once you submit the form below, a member of our support staff will be in contact with you.

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DRIVERS & FIRMWARE UPDATES

Download Driver & Firmware Updates

Contact us at support@integratedid.com or
call 800-729-3722, for assistance.

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    Please give a brief description of what you need help with:

    Please Choose one of the
    following options for your
    support type:

    ID SoftwareID PrinterCustom Printed Badge Accessory

    Please indicate which version of the software you need assistance with:

    EPI SuiteAsure IDEasyLobby

    Please indicate which hardware product you need assistance with:

    C30C50DTC400DTC550DTC1000DTC1250eDTC1500DTC4000DTC4250eDTC4500eHDP5000 (2008)HDP5000 (2013)HDP5600HDP8500Other

    Please indicate which ID Badge Accessory you need assistance with:

    LanyardsBadge ReelsStrap ClipsBadge Holders

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