Our indoor/outdoor wayfinding system, formerly offered by HID acquisition, Everbridge, is part of our IoT Real-Time Location Systems (RTLS) suite. The wayfinding system combines powerful location-identification software interacting with readers and gateways strategically spaced throughout a building or campus.

The result is a user friendly, step-by-step, turn-by-turn mapping of where to go from the parking lot to the appointment. Users can interact with the system via a downloadable application (iOS or Android) on their mobile device, a web-based version or on kiosks located throughout the facility.

And like a GPS, patients and other users will be notified if they are off track with audio or text prompts. Unlike GPS, location is as precise as 1-2 meters and can detect what floor a person is on rather than just providing an aerial view. This all adds up to a better patient/customer experience and a more efficient workplace. Specifically:

• Fewer missed or late appointments.
• Customized flows to avoid potential bottlenecks.
• Support of social-distancing policies.
• Less reliance on staff to provide directions.